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Worldwide Shipment

Shipping by Air express(EMS) or UPS express

After purchase successfully, you will get an email to verify the product you ordered and your shipping address, your telephone number. Please reply the email if the information is correct. The products will be ship out in same day or next day after we received your reply. Please provide your CORRECT email address, shipping address, telephone number when you purchase!

How long does it take?

Air express - shipped by EMS and will arrive in 2-4 days. (It depends on destination country, for example, it need 2 days to arrive in USA)

Trace your order

After your product is shipped out, a trace number will be send to you. Click below links go to our shipper's website and trace your package if you want.
Trace your package shipped by EMS

Shipping cost

Shipping cost is different for different products. So you need add a shipping to cart when you order products unless there is a free shipping available for the product. You only need to purchase one highest shipping fee if you have selected multiple items in one order.

Shipping insurance

Shipping insurance will be included in shipping cost. We will arrange 2nd shipping if the package is missing. But we have no responsibility if you provided a wrong shipping address or telephone number.

Import duty

Duty is free in most country for most cases. If import duty is required, it should be paid by customers. We offer world wide shipment.
Have questions?
Please submit your web message below, we'll reply your message within 12 hours. You could also chat with our sales online via msn messenger. Msn account: sales@ace-karaoke.net
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